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Thanks for visiting our website, we can't wait to show you everything. But first we need to confirm your age.
By accessing, you declare that you are of legal age to consume alcoholic beverages in the country that you are located.
1.1 COLLECTION AND PROCESSING OF USER DATA
The Personal Data collected and processed consist of information regarding the name, email, address, although other Personal Data that may be necessary or convenient for the provision of Services by Anselmo Mendes Vinhos, Lda may also be collected. After collecting the Personal Data, Anselmo Mendes Vinhos, Lda provides the User with detailed information about the nature of the data collected and about the purpose and processing that will be carried out regarding the Personal Data. Anselmo Mendes Vinhos, Lda also collects and processes information about the characteristics of your hardware device and browser/software, as well as information about the pages visited by the User within the Site. This information may include your browser type, domain name, access times, and links through which the User accessed the Site ("Usability Information"). We use this information only to improve the quality of your visit to our Site. Usability Information and Personal Data are referred to in this Privacy Policy as "User Data." For the purposes of this Privacy Policy, a contractual relationship is understood to mean any contract established between Anselmo Mendes Vinhos, Lda and the entities related to it, regardless of their object.
1.2 SUBCONTRACTED ENTITIES
In the context of processing User Data, Anselmo Mendes Vinhos, Lda may use or may resort to third-party entities, subcontracted by it, to, on behalf of Anselmo Mendes Vinhos, Lda and in accordance with the instructions given by it, process User Data, in compliance with the law and this Privacy Policy. These subcontracted entities may not transmit User Data to other entities without prior written authorization from Anselmo Mendes Vinhos, Lda, and are also prohibited from contracting other entities without prior authorization from Anselmo Mendes Vinhos, Lda. Anselmo Mendes Vinhos, Lda undertakes to subcontract only entities that offer maximum security in the execution of appropriate technical and organizational measures, in order to guarantee the defense of User rights. All subcontracted entities by Anselmo Mendes Vinhos, Lda are bound to the latter through a written contract regulating, in particular, the object and duration of the processing, the nature and purpose of the processing, the type of personal data, the categories of data subjects, and the rights and obligations of the parties. After collecting personal data, Anselmo Mendes Vinhos, Lda provides the User with information about the categories of subcontracted entities that, in the specific case, may process data on behalf of Anselmo Mendes Vinhos, Lda.
DATA COLLECTION CHANNELS
Anselmo Mendes Vinhos, Lda may collect data directly (i.e., directly from the User) or indirectly (i.e., through partners or third parties). Collection can be done through the following channels: Direct collection: in person, by phone, by email, and through the Site; Indirect collection: through partners or group companies and official entities.
In terms of general principles regarding the processing of personal data, Anselmo Mendes Vinhos, Lda undertakes to ensure that the User Data processed by it are:
- Subject to processing in accordance with the law, fair, and transparent in relation to the User;
- Collected for specific, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes;
- Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and up-to-date whenever necessary, with all necessary measures being taken to ensure that inaccurate data, considering the purposes for which they are processed, are erased or rectified without delay;
- Retained in a form that permits identification of the User only for the period necessary for the purposes for which the data are processed;
- Processed in a manner that ensures their security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, appropriate technical or organizational measures being adopted.
Data processing carried out by Anselmo Mendes Vinhos, Lda is permitted and lawful when at least one of the following situations applies:
- The User has unequivocally given consent to the processing of User Data for one or more specific purposes;
- Processing is necessary for the performance of a contract to which the User is a party or for pre-contractual measures requested by the User;
- Processing is necessary for compliance with a legal obligation to which Anselmo Mendes Vinhos, Lda is subject;
- Processing is necessary to protect vital interests of the User or another individual;
- Processing is necessary for the purposes of legitimate interests pursued by Anselmo Mendes Vinhos, Lda or by third parties (except where such interests are overridden by the interests or fundamental rights and freedoms of the User requiring the protection of personal data).
Anselmo Mendes Vinhos, Lda undertakes to ensure that the processing of User Data is only carried out under the conditions listed above and with respect for the principles mentioned above.
When processing of User Data is based on the User's consent, the User has the right to withdraw consent at any time. However, the withdrawal of consent does not affect the lawfulness of processing carried out by Anselmo Mendes Vinhos, Lda based on the User's consent before its withdrawal.
The period of time during which data are stored and retained varies according to the purpose for which the information is processed. Indeed, there are legal requirements that require data to be retained for a minimum period of time. Thus, whenever there is no specific legal obligation, data will be stored and retained only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, and upon their expiry, they will be deleted.
In general terms, Anselmo Mendes Vinhos, Lda uses User Data for the following purposes:
- Managing contacts with the User;
- Informing the User, upon request, about new products and services available on the Site, updated information about the activity of Anselmo Mendes Vinhos, Lda, and, in general, for marketing purposes of Anselmo Mendes Vinhos, Lda through any means of communication, including electronic support or social networks;
- Allowing access to restricted areas of the site, such as online purchase of wine tourism experiences;
- Ensuring that the Site meets the needs of the User, through the development and publication of content as tailored as possible to the requests and type of User, improving the search capabilities and functionalities of the Site, and obtaining associated or statistical information regarding the typical user profile (consumer profiling);
- Provision of Services and other services, such as newsletters or other information or products requested or purchased by the User;
- Sending Satisfaction Surveys;
- Anselmo Mendes Vinhos, Lda may combine Usability Information with anonymous demographic information for research purposes and may use the result of this combination to provide more relevant content on the Site. In certain restricted areas of the Site, Anselmo Mendes Vinhos, Lda may combine Personal Data with Usability Information to provide the User with more personalized content.
User Data collected by Anselmo Mendes Vinhos, Lda is not shared with third parties without the User's consent, except in the situations referred to in the following paragraph. However, in the event that the User contracts services from Anselmo Mendes Vinhos, Lda that are provided by other entities responsible for personal data processing, User Data may be consulted or accessed by those entities, to the extent necessary for the provision of such services, and the User will be informed accordingly.
Under applicable law, Anselmo Mendes Vinhos, Lda may transmit or communicate User Data to other entities if such transmission or communication is necessary for the performance of the contract established between the User and Anselmo Mendes Vinhos, Lda, or for pre-contractual measures requested by the User, if it is necessary for compliance with a legal obligation to which Anselmo Mendes Vinhos, Lda is subject, or if it is necessary for the legitimate interests of Anselmo Mendes Vinhos, Lda or a third party. In the event of a transmission of User Data to third parties, reasonable efforts will be made to ensure that the transferee uses the User Data transmitted appropriately in accordance with this Privacy Policy.
To ensure the security of User Data and maximum confidentiality, Anselmo Mendes Vinhos, Lda treats the information provided to us in an absolutely confidential manner, in accordance with its internal security and confidentiality policies and procedures, which are periodically updated as needed, as well as with the legally prescribed terms and conditions.
Depending on the nature, scope, context, and purposes of data processing, as well as the risks arising from the processing for the rights and freedoms of the User, Anselmo Mendes Vinhos, Lda undertakes to apply, both at the time of defining the means of processing and at the time of processing itself, the necessary and appropriate technical and organizational measures to protect User Data and comply with legal requirements.
Anselmo Mendes Vinhos, Lda also commits to ensuring that, by default, only data necessary for each specific purpose of processing are processed, and that this data is not made available without human intervention to an indefinite number of persons.
Communication between the user's device and Anselmo Mendes Vinhos, Lda is carried out through secure channels and communications that use the HTTPS protocol and the SSL security standard.
When you visit our website, a small text file (Cookie) is created and stored on your computer's hard drive; therefore, by browsing the Site, you are consenting to the installation of this text file on your device. This file will allow you easier and faster access to the Site, as well as its customization according to your preferences.
By browsing our Site, you are allowing the collection and storage of small text files called cookies, which contain information and are downloaded to Users' computers or other devices through a server. These text files will enable a more personalized and efficient browsing experience. On each visit to the Site, your internet browser sends these cookies back to the Site, allowing the recognition and memorization of Users' identities, as well as their usage preferences.
6.1. RIGHT TO INFORMATION
6.1.1. Information provided to the User by Anselmo Mendes Vinhos, Lda (when data is collected directly from the User):
The identity and contact details of Anselmo Mendes Vinhos, Lda and the data controller;
Contact details of the Data Protection Officer;
The purposes of the processing to which personal data are intended, as well as, if applicable, the legal grounds for the processing;
If the data processing is based on legitimate interests of Anselmo Mendes Vinhos, Lda or a third party, indication of such interests;
If applicable, the recipients or categories of recipients of the personal data;
If applicable, indication that personal data will be transferred to a third country or an international organization, and the existence or not of an adequacy decision adopted by the Commission or reference to appropriate or suitable transfer guarantees;
Storage period of personal data;
The right to request Anselmo Mendes Vinhos, Lda permission to personal data, as well as their correction, deletion, or limitation, the right to object to processing, and the right to data portability;
If the data processing is based on User consent, the right to withdraw it at any time without compromising the legality of the processing carried out based on previously given consent;
The right to lodge a complaint with the CNPD or another supervisory authority;
Indication whether the communication of personal data constitutes a legal or contractual obligation, or a necessary requirement to enter into a contract, as well as whether the data subject is obliged to provide personal data and the possible consequences of not providing such data;
If applicable, the existence of automated decisions, including profiling, and information regarding the underlying logic, as well as the significance and envisaged consequences of such processing for the data subject.
If the User's Data is not collected directly by Anselmo Mendes Vinhos, Lda from the User, in addition to the information referred to above, the User is also informed about the categories of personal data subject to processing and, as well as, about the origin of the data and, eventually, whether they are from publicly accessible sources.
Should Anselmo Mendes Vinhos, Lda intend to further process the User's Data for a purpose other than that for which the data was collected, before such processing, Anselmo Mendes Vinhos, Lda will provide the User with information about that purpose and any other relevant information, as referred to above.
6.2. PROCEDURES AND MEASURES IMPLEMENTED TO COMPLY WITH THE RIGHT TO INFORMATION
The information referred to in 6.1. is provided in writing (including electronically) by Anselmo Mendes Vinhos, Lda to the User prior to the processing of the personal data concerned. Under applicable law, Anselmo Mendes Vinhos, Lda is not obliged to provide the User with the information mentioned in 7.1 when and to the extent that the User is already aware of it.
The information is provided by Anselmo Mendes Vinhos, Lda free of charge.
Anselmo Mendes Vinhos, Lda ensures the means that allow the User to consult their Personal Data. The User has the right to obtain from Anselmo Mendes Vinhos, Lda confirmation as to whether personal data concerning them are being processed and, if so, the right to access their personal data and the following information:
- The purposes of the data processing;
- The categories of personal data concerned;
- The recipients or categories of recipients to whom the personal data have been or will be disclosed, including recipients established in third countries or belonging to international organizations;
- The storage period of the personal data;
- The right to request Anselmo Mendes Vinhos, Lda to correct, delete, or limit the processing of personal data, or the right to object to such processing;
- The right to lodge a complaint with the CNPD or another supervisory authority;
- If the data have not been collected from the User, the available information about the origin of such data;
- The existence of automated decisions, including profiling, and information concerning the underlying logic, as well as the significance and envisaged consequences of such processing for the data subject;
- The right to be informed about the appropriate safeguards associated with the transfer of data to third countries or international organizations.
Upon request, Anselmo Mendes Vinhos, Lda will provide the User, free of charge, with a copy of the User's Data undergoing processing. The provision of further copies requested by the User may incur administrative costs.
The User has the right to request, at any time, the rectification of their Personal Data and, as well, the right to have their incomplete personal data completed, including by means of an additional statement. In the event of rectification of the data, Anselmo Mendes Vinhos, Lda informs each recipient to whom the data have been transmitted of the rectification, unless such communication is impossible or would involve a disproportionate effort for Anselmo Mendes Vinhos, Lda.
The User has the right to obtain from Anselmo Mendes Vinhos, Lda the erasure of their data when one of the following grounds applies:
- The User's Data are no longer necessary for the purposes for which they were collected or processed;
- The User withdraws the consent on which the processing is based and there is no other legal ground for such processing;
- The User objects to the processing pursuant to the right to object and there are no overriding legitimate grounds for the processing;
- The User's Data have been unlawfully processed;
- The User's Data must be erased for compliance with a legal obligation to which Anselmo Mendes Vinhos, Lda is subject.
Under applicable law, Anselmo Mendes Vinhos, Lda is not obligated to erase the User's Data to the extent that processing is necessary for compliance with a legal obligation to which Anselmo Mendes Vinhos, Lda is subject or for the establishment, exercise, or defense of legal claims.
In the event of erasure of the data, Anselmo Mendes Vinhos, Lda informs each recipient/entity to whom the data have been transmitted of the erasure, unless such communication is impossible or would involve a disproportionate effort for Anselmo Mendes Vinhos, Lda. When Anselmo Mendes Vinhos, Lda has made the User's Data public and is obliged to erase them pursuant to the right to erasure, Anselmo Mendes Vinhos, Lda undertakes to take reasonable measures, including technical measures, taking into account available technology and implementation costs, to inform the controllers of the effective data processing that the User has requested the erasure of links to such personal data, as well as of copies or reproductions thereof.
The User has the right to obtain from Anselmo Mendes Vinhos, Lda, the restriction of processing of the User's Data if one of the following applies (restriction consists of marking stored personal data with the aim of limiting their processing in the future):
- If the accuracy of the personal data is contested by the User, for a period enabling Anselmo Mendes Vinhos, Lda to verify the accuracy;
- If the processing is unlawful, and the User opposes the erasure of the data and requests the restriction of their use instead;
- If Anselmo Mendes Vinhos, Lda no longer needs the User's Data for processing purposes, but they are required by the User for the establishment, exercise, or defense of legal claims in a judicial process;
- If the User has objected to processing, pending the verification of whether the legitimate grounds of Anselmo Mendes Vinhos, Lda override those of the User.
When the User's Data are subject to restriction, they can only be processed, with the exception of storage, with the User's consent or for the establishment, exercise, or defense of legal claims in a judicial process, to protect the rights of another natural or legal person, or for reasons of public interest provided by law. The User who has obtained the restriction of processing of their data in the aforementioned cases will be informed by Anselmo Mendes Vinhos, Lda before the restriction is lifted. In case of restriction of data processing, Anselmo Mendes Vinhos, Lda shall communicate to each recipient to whom the data have been disclosed the restriction, unless this proves impossible or involves a disproportionate effort for Anselmo Mendes Vinhos, Lda.
The User has the right to receive the personal data concerning them, which they have provided to Anselmo Mendes Vinhos, Lda, in a structured, commonly used, and machine-readable format, and the right to transmit those data to another controller, where:
- Processing is based on consent or on a contract to which the User is a party, and
- Processing is carried out by automated means.
The right to data portability does not include inferred data or derived data, i.e., personal data generated by Anselmo Mendes Vinhos, Lda as a result or consequence of the analysis of the processed data. The User has the right for their personal data to be transmitted directly between controllers, where technically feasible.
The User has the right to object at any time, for reasons relating to their particular situation, to the processing of personal data concerning them, based on legitimate interests pursued by Anselmo Mendes Vinhos, Lda, or when processing is carried out for purposes other than those for which the personal data were collected, including profiling, or when personal data are processed for statistical purposes.
Anselmo Mendes Vinhos, Lda will cease processing the User's Data, unless it can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the User, or for the establishment, exercise, or defense of legal claims. When the User's Data are processed for direct marketing purposes, the User has the right to object at any time to the processing of personal data concerning them for such marketing, which includes profiling to the extent that it is related to such direct marketing. If the User objects to the processing of their data for direct marketing, Anselmo Mendes Vinhos, Lda shall cease processing the data for that purpose. The User also has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision:
- Is necessary for entering into or performance of a contract between the User and Anselmo Mendes Vinhos, Lda;
- Is authorized by legislation to which Anselmo Mendes Vinhos, Lda is subject, or
- Is based on the explicit consent of the User.
The right of access, the right to rectification, the right to erasure, the right to restriction, the right to data portability, and the right to object can be exercised by the User by contacting the Data Protection Officer of Anselmo Mendes Vinhos, Lda via email at [email protected].
Anselmo Mendes Vinhos, Lda will respond in writing (including electronically) to the User's request within one month from the receipt of the request, except in cases of special complexity, where this period may be extended by two months.
If the requests made by the User are manifestly unfounded or excessive, particularly due to their repetitive nature, Anselmo Mendes Vinhos, Lda reserves the right to charge administrative costs or refuse to comply with the request.
In the event of a personal data breach, and to the extent that such breach is likely to result in a high risk to the rights and freedoms of the User, Anselmo Mendes Vinhos, Lda undertakes to communicate the personal data breach to the affected User within 72 hours from becoming aware of the incident.
Under legal terms, communication to the User is not required in the following cases:
If Anselmo Mendes Vinhos, Lda has implemented appropriate technical and organizational protection measures, and those measures have been applied to the personal data affected by the personal data breach, especially measures that make the personal data unintelligible to any unauthorized persons accessing such data, such as encryption;
If Anselmo Mendes Vinhos, Lda has taken subsequent measures to ensure that the high risk to the rights and freedoms of the User is no longer likely to materialize;
If communication to the User would involve a disproportionate effort for Anselmo Mendes Vinhos, Lda. In that case, Anselmo Mendes Vinhos, Lda will make a public communication or take a similar measure through which the User will be informed.
To exercise any of these rights, you can fill out the attachment.
15.1. CHANGES TO THE PRIVACY POLICY
Anselmo Mendes Vinhos, Lda reserves the right to change this Privacy Policy at any time. In case of modification to the Privacy Policy, the date of the last change, available at the bottom of this page, will also be updated. If the change is substantial, a notice will be placed on the Site.
The Privacy Policy, as well as the collection, processing, or transmission of User Data, are governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and by the applicable legislation and regulations in Portugal, namely Law 58/2019.
Any disputes arising from the validity, interpretation, or execution of the Privacy Policy, or related to the collection, processing, or transmission of User Data, must be submitted exclusively to the jurisdiction of the judicial courts of the district of Melgaço, without prejudice to the applicable mandatory legal provisions.